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2021 Toyota RAV4 Prime recall: power control unit/module (hpcu)

Toyota Motor Engineering & Manufacturing reported this safety recall on February 2, 2023. It covers about 16,679 vehicles.

vehicles affected
16,679
reported
Feb 2, 2023
owners notified
Feb 27, 2023
related complaints
37

Electrical system: propulsion system: hybrid management: power control unit/module (HPCU)

What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime Plug-In Hybrid vehicles. During certain cold weather driving conditions, while driving in EV Mode, the hybrid vehicle control engine control unit (HEV ECU) software may cause the hybrid system to shut down if the accelerator is rapidly pressed to further accelerate the vehicle, resulting in a stall.
Risk
An engine stall increases the risk of a crash.
Remedy
Dealers will update the HEV ECU software, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Toyota's customer service at 1‑800‑331‑4331. Toyota's number for this recall is 23TA01.

Recall number 23V041000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 37 complaints about electrical problems.

2021 Toyota RAV4 Prime

Questions about recall 23V041000

Is there a recall on the 2021 Toyota RAV4 Prime power control unit/module (hpcu)?

Yes. Recall 23V041000, reported on February 2, 2023, covers about 16,679 vehicles.

What is the fix for recall 23V041000?

Dealers will update the HEV ECU software, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Toyota's customer service at 1‑800‑331‑4331. Toyota's number for this recall is 23TA01.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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