2015-2019 Kia Soul EV recall: traction battery
Kia America, Inc. reported this safety recall on March 29, 2023. It covers about 2,689 vehicles.
- vehicles affected
- 2,689
- reported
- Mar 29, 2023
- owners notified
- Aug 18, 2023
- related complaints
- 17
Electrical system: propulsion system: traction battery
- What is wrong
- Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
- Risk
- A battery electrical short-circuit increases the risk of a fire.
- Remedy
- Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC267.
Recall number 23V218000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 17 complaints about electrical problems.
2016 Kia Soul EV2017 Kia Soul EV2018 Kia Soul EV2019 Kia Soul EV
Questions about recall 23V218000
Is there a recall on the 2015-2019 Kia Soul EV traction battery?
Yes. Recall 23V218000, reported on March 29, 2023, covers about 2,689 vehicles.
What is the fix for recall 23V218000?
Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC267.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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