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2019-2022 Field Van Sprinter recall: winch

Field Van, Inc reported this safety recall on April 13, 2023. It covers about 20 vehicles.

vehicles affected
20
reported
Apr 13, 2023
owners notified
Apr 19, 2023

Equipment: mechanical: winch

What is wrong
Field Van, Inc (Field Van) is recalling certain 2019-2022 Sprinter vehicles, equipped with a Warn Winch and a wireless handheld remote. Water may enter the handheld remote control for the winch and cause circuit board corrosion, which can allow the winch to operate unintentionally.
Risk
A winch that operates unintentionally increases the risk of injury.
Remedy
Field Van will work with Warn Industries, Inc. to provide owners instructions on how to inspect the remote for corrosion and disable the wireless function by removing the battery pack from the remote. If corrosion or water intrusion is found when removing the battery pack owners should stop using the remote and contact WARN customer service for a replacement remote, free of charge. Once new parts are available, WARN will make a replacement water resistant remote available, free of charge. Owner notification letters were mailed April 19, 2023. Owners may contact Field Van customer service at 1‑559‑233‑8267.

Recall number 23V267000

Affected vehicles

Questions about recall 23V267000

Is there a recall on the 2019-2022 Field Van Sprinter winch?

Yes. Recall 23V267000, reported on April 13, 2023, covers about 20 vehicles.

What is the fix for recall 23V267000?

Field Van will work with Warn Industries, Inc. to provide owners instructions on how to inspect the remote for corrosion and disable the wireless function by removing the battery pack from the remote. If corrosion or water intrusion is found when removing the battery pack owners should stop using the remote and contact WARN customer service for a replacement remote, free of charge. Once new parts are available, WARN will make a replacement water resistant remote available, free of charge. Owner notification letters were mailed April 19, 2023. Owners may contact Field Van customer service at 1‑559‑233‑8267.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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