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2016-2017 Jeep Cherokee recall: automatic transmission

Chrysler (FCA Us, LLC) reported this safety recall on April 27, 2023. It covers about 25,980 vehicles.

vehicles affected
25,980
reported
Apr 27, 2023
owners notified
May 11, 2023
related complaints
1,289

Power train: automatic transmission

What is wrong
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Risk
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
Remedy
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1‑800‑853‑1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V‑343.

Recall number 23V302000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1,289 complaints about transmission problems.

2016 Jeep Cherokee2017 Jeep Cherokee

Questions about recall 23V302000

Is there a recall on the 2016-2017 Jeep Cherokee automatic transmission?

Yes. Recall 23V302000, reported on April 27, 2023, covers about 25,980 vehicles.

What is the fix for recall 23V302000?

FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1‑800‑853‑1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V‑343.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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