2023 Custom Fire Spartan Metrostar RT recall: control module (tcm/pcm/tecm)
Custom Fire Apparatus, Inc. reported this safety recall on May 4, 2023. It covers about 2 vehicles.
- vehicles affected
- 2
- reported
- May 4, 2023
- owners notified
- May 31, 2023
Power train: automatic transmission: control module (TCM/PCM/tecm)
- What is wrong
- Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2022-2024 Gladiator, Metro Star, FC-94 vehicles. After the fire truck is reversed, the transmission control module (TCM) may fail to achieve the 4th gear transmission lockup needed to initiate the water pump.
- Risk
- Failure to achieve 4th gear lock up may result in unexpected vehicle movement, increasing the risk of a crash. In addition, the water pump will not operate which can increase the risk of injury in an emergency.
- Remedy
- Dealers will update the TCM software, free of charge. Both vehicles were repaired in May 2023. Owners may contact Custom Fire customer service at 1‑715‑294‑2555.
Recall number 23V316000
Affected vehicles
Questions about recall 23V316000
Is there a recall on the 2023 Custom Fire Spartan Metrostar RT control module (tcm/pcm/tecm)?
Yes. Recall 23V316000, reported on May 4, 2023, covers about 2 vehicles.
What is the fix for recall 23V316000?
Dealers will update the TCM software, free of charge. Both vehicles were repaired in May 2023. Owners may contact Custom Fire customer service at 1‑715‑294‑2555.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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