2022-2023 Mercedes-Benz EQS 450, Mercedes-Benz EQS 580 and others recall: software
Mercedes-Benz USA, LLC reported this safety recall on May 19, 2023. It covers about 7,558 vehicles.
- vehicles affected
- 7,558
- reported
- May 19, 2023
- owners notified
- Jun 23, 2023
- related complaints
- 27
Electronic stability control (ESC): control module: software
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, 2023 Maybach S 580, Maybach S 680, and S 580e vehicles. The electronic stability program (ESP) software may malfunction, which can result in disabled vehicle dynamics control systems, including the anti-lock brake system, acceleration slip regulation, electronic stability program, and electronic brake force distribution (ABS, ASR, ESP, and EBD), as well as a vehicle speed display failure.
- Risk
- Disabled vehicle dynamics control systems, including ABS, ASR, ESP, and EBD, and a vehicle speed display failure can increase the risk of a crash.
- Remedy
- Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2023060004.
Recall number 23V360000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 27 complaints about driver assistance problems.
2022 Mercedes-Benz EQS 4502022 Mercedes-Benz EQS 5802023 Mercedes-Benz S 580 E2023 Mercedes-Maybach S 580 4matic2023 Mercedes-Maybach S 680
Questions about recall 23V360000
Is there a recall on the 2022-2023 Mercedes-Benz EQS 450, Mercedes-Benz EQS 580 and others software?
Yes. Recall 23V360000, reported on May 19, 2023, covers about 7,558 vehicles.
What is the fix for recall 23V360000?
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2023060004.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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