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2022-2023 Toyota Corolla Cross recall: instrument cluster/panel

Toyota Motor Engineering & Manufacturing reported this safety recall on May 30, 2023. It covers about 96,007 vehicles.

vehicles affected
96,007
reported
May 30, 2023
owners notified
Jul 25, 2023
related complaints
78

Electrical system: instrument cluster/panel

What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Risk
An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy
Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1‑800‑331‑4331. Toyota's number for this recall is 23TB04/23TA04.

Recall number 23V384000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 78 complaints about electrical problems.

2022 Toyota Corolla Cross2023 Toyota Corolla Cross

Questions about recall 23V384000

Is there a recall on the 2022-2023 Toyota Corolla Cross instrument cluster/panel?

Yes. Recall 23V384000, reported on May 30, 2023, covers about 96,007 vehicles.

What is the fix for recall 23V384000?

Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1‑800‑331‑4331. Toyota's number for this recall is 23TB04/23TA04.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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