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2022-2023 Mercedes-Benz AMG Eqe, Mercedes-Benz AMG Eqs and others recall: propulsion system

Mercedes-Benz USA, LLC reported this safety recall on June 5, 2023. It covers about 8,281 vehicles.

vehicles affected
8,281
reported
Jun 5, 2023
owners notified
Jul 19, 2023
related complaints
24

Electrical system: propulsion system

What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2023060009.

Recall number 23V405000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 24 complaints about electrical problems.

2023 Mercedes-Benz AMG Eqe2022 Mercedes-Benz AMG Eqs2023 Mercedes-Benz AMG Eqs2022 Mercedes-Benz EQS 4502023 Mercedes-Benz EQS 4502022 Mercedes-Benz EQS 5802023 Mercedes-Benz EQS 580

Questions about recall 23V405000

Is there a recall on the 2022-2023 Mercedes-Benz AMG Eqe, Mercedes-Benz AMG Eqs and others propulsion system?

Yes. Recall 23V405000, reported on June 5, 2023, covers about 8,281 vehicles.

What is the fix for recall 23V405000?

Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2023060009.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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