Check a VIN

2021-2022 Lexus NX450H+ and Toyota RAV4 Prime recall: dc/dc converter

Toyota Motor Engineering & Manufacturing reported this safety recall on July 12, 2023. It covers about 43,442 vehicles.

vehicles affected
43,442
reported
Jul 12, 2023
owners notified
Dec 29, 2023
related complaints
44

Electrical system: propulsion system: dc/dc converter

What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2022 RAV4 Prime and 2022 Lexus NX450h+ plug-in hybrid electric (PHEV) vehicles. The electric current rectifying module contained within the DC-DC converter may have been damaged during production, which can result in an electrical short-circuit.
Risk
A short circuit can cause the DC-DC converter to overheat, increasing the risk of a vehicle fire.
Remedy
Owners are advised not to charge their vehicles when the ambient air temperature is below or expected to drop below 41 degrees Fahrenheit (5 degrees Celsius). Dealers will replace the DC-DC converter, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Toyota's customer service at 1‑800‑331‑4331. Toyota's number for this recall is 23TB07/23LB01.

Recall number 23V478000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 44 complaints about electrical problems.

2022 Lexus NX450H+2021 Toyota RAV4 Prime2022 Toyota RAV4 Prime

Questions about recall 23V478000

Is there a recall on the 2021-2022 Lexus NX450H+ and Toyota RAV4 Prime dc/dc converter?

Yes. Recall 23V478000, reported on July 12, 2023, covers about 43,442 vehicles.

What is the fix for recall 23V478000?

Owners are advised not to charge their vehicles when the ambient air temperature is below or expected to drop below 41 degrees Fahrenheit (5 degrees Celsius). Dealers will replace the DC-DC converter, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Toyota's customer service at 1‑800‑331‑4331. Toyota's number for this recall is 23TB07/23LB01.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

See the problems and recalls for an exact car

Buying a used Lexus NX450H+?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history