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2019-2021 Nissan Altima and Nissan Sentra recall: camera

Nissan North America, Inc. reported this safety recall on September 8, 2023. It covers about 153,376 vehicles.

vehicles affected
153,376
reported
Sep 8, 2023
owners notified
Oct 19, 2023
related complaints
227

Back over prevention: sensing system: camera

What is wrong
Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will inspect the rearview camera and harness for damage and replace them as necessary. If no damage is found, the dealer will apply protective tape and reroute the rearview camera harness. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 19, 2023. Owners may contact Nissan's customer service at 1‑800‑867‑7669. Nissan's number for this recall is R23C3.

Recall number 23V628000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 227 complaints about driver assistance problems.

2019 Nissan Altima2020 Nissan Altima2021 Nissan Altima2020 Nissan Sentra2021 Nissan Sentra

Questions about recall 23V628000

Is there a recall on the 2019-2021 Nissan Altima and Nissan Sentra camera?

Yes. Recall 23V628000, reported on September 8, 2023, covers about 153,376 vehicles.

What is the fix for recall 23V628000?

Dealers will inspect the rearview camera and harness for damage and replace them as necessary. If no damage is found, the dealer will apply protective tape and reroute the rearview camera harness. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 19, 2023. Owners may contact Nissan's customer service at 1‑800‑867‑7669. Nissan's number for this recall is R23C3.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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