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2019 Kia Sorento recall: camera

Kia America, Inc. reported this safety recall on September 15, 2023. It covers about 83,667 vehicles.

vehicles affected
83,667
reported
Sep 15, 2023
owners notified
Mar 8, 2024
related complaints
28

Back over prevention: sensing system: camera

What is wrong
Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC282.

Recall number 23V639000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 28 complaints about driver assistance problems.

2019 Kia Sorento

Questions about recall 23V639000

Is there a recall on the 2019 Kia Sorento camera?

Yes. Recall 23V639000, reported on September 15, 2023, covers about 83,667 vehicles.

What is the fix for recall 23V639000?

Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC282.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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