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2023 Cadillac Escalade, Cadillac Escalade ESV and others recall: rear

General Motors, LLC reported this safety recall on September 20, 2023. It covers about 189 vehicles.

vehicles affected
189
reported
Sep 20, 2023
owners notified
Nov 14, 2023
related complaints
9

Suspension: rear

What is wrong
General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
Risk
A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.
Remedy
Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1‑800‑222‑1020; Cadillac customer service at 1‑800‑458‑8006; and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N232415910.

Recall number 23V642000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 9 complaints about suspension problems.

2023 Cadillac Escalade2023 Cadillac Escalade ESV2023 Chevrolet Suburban2023 Chevrolet Tahoe2023 GMC Yukon2023 GMC Yukon XL

Questions about recall 23V642000

Is there a recall on the 2023 Cadillac Escalade, Cadillac Escalade ESV and others rear?

Yes. Recall 23V642000, reported on September 20, 2023, covers about 189 vehicles.

What is the fix for recall 23V642000?

Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1‑800‑222‑1020; Cadillac customer service at 1‑800‑458‑8006; and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N232415910.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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