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2022-2024 Ram 1500, Ram 2500 and others recall: display function

Chrysler (FCA Us, LLC) reported this safety recall on September 28, 2023. It covers about 272,911 vehicles.

vehicles affected
272,911
reported
Sep 28, 2023
owners notified
Oct 24, 2023
related complaints
135

Back over prevention: display function

What is wrong
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 97A.

Recall number 23V654000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 135 complaints about driver assistance problems.

2022 Ram 15002023 Ram 15002022 Ram 25002023 Ram 25002024 Ram 25002022 Ram 35002023 Ram 3500

Questions about recall 23V654000

Is there a recall on the 2022-2024 Ram 1500, Ram 2500 and others display function?

Yes. Recall 23V654000, reported on September 28, 2023, covers about 272,911 vehicles.

What is the fix for recall 23V654000?

Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 97A.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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