2023 Ford Explorer recall: display function
Ford Motor Company reported this safety recall on October 13, 2023. It covers about 2,866 vehicles.
- vehicles affected
- 2,866
- reported
- Oct 13, 2023
- owners notified
- Nov 2, 2023
- related complaints
- 19
Back over prevention: display function
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23C31.
Recall number 23V686000
Affected vehicles
- Ford Explorer 2023 2023
Owner complaints about the same problem
Owners of these vehicles have filed 19 complaints about driver assistance problems.
Questions about recall 23V686000
Is there a recall on the 2023 Ford Explorer display function?
Yes. Recall 23V686000, reported on October 13, 2023, covers about 2,866 vehicles.
What is the fix for recall 23V686000?
Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23C31.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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