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2015-2019 Nova Bus LFS and Nova Bus LFS Artic recall: critical fasteners

Nova Bus (Us) Inc. reported this safety recall on October 25, 2023. It covers about 514 vehicles.

vehicles affected
514
reported
Oct 25, 2023
owners notified
Dec 1, 2023

Seats: critical fasteners

What is wrong
Nova Bus (US) Inc. (Nova) is recalling certain 2015-2019 LFS and LFS Artic transit buses. The attachment hardware may have been incorrectly installed beneath the rear wheel well passenger seats, allowing the seat to detach from the frame.
Risk
A detached passenger seat may inadequately restrain a passenger during a crash, increasing the risk of injury.
Remedy
Owners are advised not to drive their vehicles until the remedy is completed. Nova Bus will inspect and replace the attachment hardware as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact Nova Bus customer service at 1‑800‑350‑6682. Nova Bus number for this recall is CR5500.

Recall number 23V714000

Affected vehicles

Questions about recall 23V714000

Is there a recall on the 2015-2019 Nova Bus LFS and Nova Bus LFS Artic critical fasteners?

Yes. Recall 23V714000, reported on October 25, 2023, covers about 514 vehicles.

What is the fix for recall 23V714000?

Owners are advised not to drive their vehicles until the remedy is completed. Nova Bus will inspect and replace the attachment hardware as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact Nova Bus customer service at 1‑800‑350‑6682. Nova Bus number for this recall is CR5500.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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