2015-2019 Kia Soul EV recall: gear position indication (prndl)
Kia America, Inc. reported this safety recall on October 26, 2023. It covers about 6,262 vehicles.
- vehicles affected
- 6,262
- reported
- Oct 26, 2023
- owners notified
- Dec 21, 2023
- related complaints
- 10
Power train: automatic transmission: gear position indication (PRNDL)
- What is wrong
- Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
- Risk
- Unintended vehicle movement can increase the risk of a crash.
- Remedy
- Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V‑389. Vehicles previously repaired under 20V‑389 will need to have the new remedy completed.
Recall number 23V724000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 10 complaints about transmission problems.
Questions about recall 23V724000
Is there a recall on the 2015-2019 Kia Soul EV gear position indication (prndl)?
Yes. Recall 23V724000, reported on October 26, 2023, covers about 6,262 vehicles.
What is the fix for recall 23V724000?
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V‑389. Vehicles previously repaired under 20V‑389 will need to have the new remedy completed.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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