2020 Mercedes-Benz GLS 580 4matic recall: sun/moon roof assembly
Mercedes-Benz USA, LLC reported this safety recall on November 1, 2023. It covers about 8 vehicles.
- vehicles affected
- 8
- reported
- Nov 1, 2023
- owners notified
- Dec 15, 2023
Visibility: sun/moon roof assembly
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."
- Risk
- A sunroof that closes unexpectedly can increase the risk of injury.
- Remedy
- Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2023110007.
Recall number 23V733000
Affected vehicles
Questions about recall 23V733000
Is there a recall on the 2020 Mercedes-Benz GLS 580 4matic sun/moon roof assembly?
Yes. Recall 23V733000, reported on November 1, 2023, covers about 8 vehicles.
What is the fix for recall 23V733000?
Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2023110007.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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