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2023-2024 Entegra Emblem, Entegra Vision and others recall: instrument cluster/panel

Jayco, Inc. reported this safety recall on November 16, 2023. It covers about 134 vehicles.

vehicles affected
134
reported
Nov 16, 2023
owners notified
Dec 13, 2023

Electrical system: instrument cluster/panel

What is wrong
Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes. Corrosion in the Smart Data Link Connector (SDLC) may interfere with the Controller Area Network (CAN) communication, resulting in an inoperative instrument panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 105, "Hydraulic and Electric Brake Systems."
Risk
An inoperative instrument panel cannot show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
Remedy
Ford dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed December 13, 2023. Owners may contact Jayco customer service at 1‑800‑283‑8267.

Recall number 23V771000

Affected vehicles

Questions about recall 23V771000

Is there a recall on the 2023-2024 Entegra Emblem, Entegra Vision and others instrument cluster/panel?

Yes. Recall 23V771000, reported on November 16, 2023, covers about 134 vehicles.

What is the fix for recall 23V771000?

Ford dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed December 13, 2023. Owners may contact Jayco customer service at 1‑800‑283‑8267.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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