2024 Mercedes-Benz Gle 450e 4matic recall: software
Mercedes-Benz USA, LLC reported this safety recall on December 1, 2023. It covers about 2,797 vehicles.
- vehicles affected
- 2,797
- reported
- Dec 1, 2023
- owners notified
- Feb 29, 2024
Electronic stability control (ESC): control module: software
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 450e Plug-in Hybrid (PHEV) vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
- Risk
- Extended stopping distance can increase the risk of a crash.
- Remedy
- Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 23V807000
Affected vehicles
Questions about recall 23V807000
Is there a recall on the 2024 Mercedes-Benz Gle 450e 4matic software?
Yes. Recall 23V807000, reported on December 1, 2023, covers about 2,797 vehicles.
What is the fix for recall 23V807000?
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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