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2012-2023 Tesla Model 3, Tesla Model S and others recall: software

Tesla, Inc. reported this safety recall on December 12, 2023. It covers about 2,031,220 vehicles.

vehicles affected
2,031,220
reported
Dec 12, 2023
owners notified
Feb 10, 2024
related complaints
2,221

Electrical system: ADAS: driver monitoring: software

What is wrong
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Risk
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Remedy
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-23-00-008.

Recall number 23V838000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 2,221 complaints about electrical problems.

2020 Tesla Model 32021 Tesla Model 32022 Tesla Model 32023 Tesla Model 32021 Tesla Model S2022 Tesla Model S2020 Tesla Model X2022 Tesla Model X2023 Tesla Model X

Questions about recall 23V838000

Is there a recall on the 2012-2023 Tesla Model 3, Tesla Model S and others software?

Yes. Recall 23V838000, reported on December 12, 2023, covers about 2,031,220 vehicles.

What is the fix for recall 23V838000?

Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-23-00-008.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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