2017-2023 Chevrolet Bolt EV recall: pretensioner
General Motors, LLC reported this safety recall on December 14, 2023. It covers about 6,771 vehicles.
- vehicles affected
- 6,771
- reported
- Dec 14, 2023
- owners notified
- Jan 24, 2024
- related complaints
- 15
Seat belts: pretensioner
- What is wrong
- General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under the federal safety agency recall number 22V‑930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
- Risk
- A fire increases the risk of injury.
- Remedy
- Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V‑930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1‑833‑382‑4389) (TTY 711 / 1‑800‑833‑2438) or Customer Service at 1‑800‑222‑1020. GM's number for this recall is N232421970.
Recall number 23V845000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 15 complaints about seat belts problems.
2020 Chevrolet Bolt EV2021 Chevrolet Bolt EV2022 Chevrolet Bolt EV2023 Chevrolet Bolt EV
Questions about recall 23V845000
Is there a recall on the 2017-2023 Chevrolet Bolt EV pretensioner?
Yes. Recall 23V845000, reported on December 14, 2023, covers about 6,771 vehicles.
What is the fix for recall 23V845000?
Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V‑930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1‑833‑382‑4389) (TTY 711 / 1‑800‑833‑2438) or Customer Service at 1‑800‑222‑1020. GM's number for this recall is N232421970.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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