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2022-2023 Tesla Model S and Tesla Model X recall: software

Tesla, Inc. reported this safety recall on December 19, 2023. It covers about 120,423 vehicles.

vehicles affected
120,423
reported
Dec 19, 2023
owners notified
Feb 17, 2024
related complaints
63

Electrical system: software

What is wrong
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-23-00-009.

Recall number 23V862000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 63 complaints about electrical problems.

2022 Tesla Model S2023 Tesla Model S2022 Tesla Model X2023 Tesla Model X

Questions about recall 23V862000

Is there a recall on the 2022-2023 Tesla Model S and Tesla Model X software?

Yes. Recall 23V862000, reported on December 19, 2023, covers about 120,423 vehicles.

What is the fix for recall 23V862000?

Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-23-00-009.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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