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2022-2023 Toyota Corolla Cross recall: instrument cluster/panel

Toyota Motor Engineering & Manufacturing reported this safety recall on December 20, 2023. It covers about 12,575 vehicles.

vehicles affected
12,575
reported
Dec 20, 2023
owners notified
Jan 26, 2024
related complaints
78

Electrical system: instrument cluster/panel

What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V‑384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy
Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1‑800‑331‑4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V‑384 will need to return to the dealership for additional inspection.

Recall number 23V864000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 78 complaints about electrical problems.

2023 Toyota Corolla Cross

Questions about recall 23V864000

Is there a recall on the 2022-2023 Toyota Corolla Cross instrument cluster/panel?

Yes. Recall 23V864000, reported on December 20, 2023, covers about 12,575 vehicles.

What is the fix for recall 23V864000?

Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1‑800‑331‑4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V‑384 will need to return to the dealership for additional inspection.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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