2023-2024 Mercedes-Benz GLC 300, Mercedes-Benz GLE 350 and others recall: critical fasteners
Mercedes-Benz USA, LLC reported this safety recall on December 21, 2023. It covers about 7 vehicles.
- vehicles affected
- 7
- reported
- Dec 21, 2023
- owners notified
- Feb 9, 2024
- related complaints
- 16
Engine and engine cooling: critical fasteners
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles equipped with an M254 engine. The incorrect screws, installed on the high-pressure fuel pump, may prevent a proper seal from forming between the high-pressure fuel pump and the tandem oil pump.
- Risk
- An inadequate seal can allow fuel and oil to leak onto the road, creating a hazard for other road users and increasing the risk of a crash. Additionally, a fuel and oil leak in the presence of hot engine components can increase the risk of a fire.
- Remedy
- Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 23V878000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 16 complaints about engine problems.
2023 Mercedes-Benz GLC 3002024 Mercedes-Benz GLE 3502024 Mercedes-Benz GLE 450
Questions about recall 23V878000
Is there a recall on the 2023-2024 Mercedes-Benz GLC 300, Mercedes-Benz GLE 350 and others critical fasteners?
Yes. Recall 23V878000, reported on December 21, 2023, covers about 7 vehicles.
What is the fix for recall 23V878000?
Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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