2024 Mack Anthem (An), Mack Pinnacle (Pi/PN) and others recall: steering

Mack Trucks, Inc. reported this safety recall on December 26, 2023. It covers about 284 vehicles.

vehicles affected: 284
reported: Dec 26, 2023
owners notified: Feb 9, 2024

Steering

What is wrong: Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
Risk: A loss of steering control increases the risk of a crash.
Remedy: Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0457.

Recall number 23V899000

Affected vehicles

Questions about recall 23V899000

Is there a recall on the 2024 Mack Anthem (An), Mack Pinnacle (Pi/PN) and others steering?

Yes. Recall 23V899000, reported on December 26, 2023, covers about 284 vehicles.

What is the fix for recall 23V899000?

Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0457.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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