2023 Entegra Expanse, Entegra Expanse Li and others recall: equipment

Jayco, Inc. reported this safety recall on January 31, 2024. It covers about 98 vehicles.

vehicles affected: 98
reported: Jan 31, 2024
owners notified: Feb 23, 2024

Equipment

What is wrong: Jayco, Inc. (Jayco) is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI motorhomes. The retractable awning may extend unintentionally during transit.
Risk: An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
Remedy: Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1‑800‑283‑8267. Jayco's number for this recall is 9903601.

Recall number 24V055000

Affected vehicles

Questions about recall 24V055000

Is there a recall on the 2023 Entegra Expanse, Entegra Expanse Li and others equipment?

Yes. Recall 24V055000, reported on January 31, 2024, covers about 98 vehicles.

What is the fix for recall 24V055000?

Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1‑800‑283‑8267. Jayco's number for this recall is 9903601.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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