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2022-2024 Mercedes-Benz Tourrider Business and Mercedes-Benz Tourrider Premium recall: latching/release system

Daimler Coaches North America reported this safety recall on February 26, 2024. It covers about 111 vehicles.

vehicles affected
111
reported
Feb 26, 2024
owners notified
Apr 5, 2024

Structure: emergency: escape/egress/exit: latching/release system

What is wrong
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk
A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.
Remedy
Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1‑416‑624‑3558. Daimler Coaches number for this recall is 83.10T24281A.

Recall number 24V151000

Affected vehicles

Questions about recall 24V151000

Is there a recall on the 2022-2024 Mercedes-Benz Tourrider Business and Mercedes-Benz Tourrider Premium latching/release system?

Yes. Recall 24V151000, reported on February 26, 2024, covers about 111 vehicles.

What is the fix for recall 24V151000?

Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1‑416‑624‑3558. Daimler Coaches number for this recall is 83.10T24281A.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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