2020 Ford Explorer recall: camera
Ford Motor Company reported this safety recall on March 8, 2024. It covers about 1,988 vehicles.
- vehicles affected
- 1,988
- reported
- Mar 8, 2024
- owners notified
- Apr 4, 2024
- related complaints
- 180
Back over prevention: sensing system: camera
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20C19. This recall is an expansion of the federal safety agency recall numbers 20V‑575 and 22V‑252.
Recall number 24V188000
Affected vehicles
- Ford Explorer 2020 2020
Owner complaints about the same problem
Owners of these vehicles have filed 180 complaints about driver assistance problems.
Questions about recall 24V188000
Is there a recall on the 2020 Ford Explorer camera?
Yes. Recall 24V188000, reported on March 8, 2024, covers about 1,988 vehicles.
What is the fix for recall 24V188000?
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20C19. This recall is an expansion of the federal safety agency recall numbers 20V‑575 and 22V‑252.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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