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2010-2024 Prevost H3-45, Prevost H3-45 Vip and others recall: pre-heater

Prevost Car (Us) Inc. reported this safety recall on March 20, 2024. It covers about 37 vehicles.

vehicles affected
37
reported
Mar 20, 2024
owners notified
May 17, 2024

Fuel system, diesel: pre-heater

What is wrong
Prevost Car (US) Inc. (Prevost) is recalling certain 2010 H3-45 VIP, 2024 H3-45 and X3-45 vehicles. The coolant heaters may generate excessive exhaust gas and overheat.
Risk
Excessive exhaust gas may increase the risk of carbon monoxide poisoning, and an overheating heater increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy
Vehicle owners are advised not to operate the heaters until they have been repaired. Prevost will inspect the coolant heaters, replace the damaged components, and clean the heater's internal components, as necessary. In addition, Prevost will adjust the air to fuel ratio. All repairs will be performed free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Prevost customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR24-13.

Recall number 24V213000

Affected vehicles

Questions about recall 24V213000

Is there a recall on the 2010-2024 Prevost H3-45, Prevost H3-45 Vip and others pre-heater?

Yes. Recall 24V213000, reported on March 20, 2024, covers about 37 vehicles.

What is the fix for recall 24V213000?

Vehicle owners are advised not to operate the heaters until they have been repaired. Prevost will inspect the coolant heaters, replace the damaged components, and clean the heater's internal components, as necessary. In addition, Prevost will adjust the air to fuel ratio. All repairs will be performed free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Prevost customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR24-13.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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