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2023-2024 Entegra Launch and Jayco Terrain recall: wiring

Jayco, Inc. reported this safety recall on May 1, 2024. It covers about 6 vehicles.

vehicles affected
6
reported
May 1, 2024
owners notified
May 14, 2024
related complaints
2

Electrical system: wiring

What is wrong
Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Terrain, and Entegra Launch motorhomes. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.
Risk
A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.
Remedy
Mercedes dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed May 14, 2024. Owners may contact Jayco customer service at 1‑800‑283‑8267.

Recall number 24V310000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 2 complaints about electrical problems.

2023 Entegra Launch2024 Entegra Launch2023 Jayco Terrain2024 Jayco Terrain

Questions about recall 24V310000

Is there a recall on the 2023-2024 Entegra Launch and Jayco Terrain wiring?

Yes. Recall 24V310000, reported on May 1, 2024, covers about 6 vehicles.

What is the fix for recall 24V310000?

Mercedes dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed May 14, 2024. Owners may contact Jayco customer service at 1‑800‑283‑8267.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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