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2024 Mercedes-Benz Esprinter recall: software

Daimler Vans USA, LLC reported this safety recall on May 6, 2024. It covers about 184 vehicles.

vehicles affected
184
reported
May 6, 2024
owners notified
Jun 3, 2024

Electronic stability control (ESC): control module: software

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
Risk
Extended stopping distance can increase the risk of a crash.
Remedy
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3EBOOSTF.

Recall number 24V316000

Affected vehicles

Questions about recall 24V316000

Is there a recall on the 2024 Mercedes-Benz Esprinter software?

Yes. Recall 24V316000, reported on May 6, 2024, covers about 184 vehicles.

What is the fix for recall 24V316000?

Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3EBOOSTF.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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