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2023-2024 Van Hool CX35 and Van Hool CX45 recall: equipment

Abc Bus Inc reported this safety recall on May 13, 2024. It covers about 329 vehicles.

vehicles affected
329
reported
May 13, 2024
owners notified
May 20, 2024

Equipment

What is wrong
ABC BUS Inc. is recalling certain 2023-2024 Van Hool CX35 and CX45 vehicles equipped with Hydronic L-II heaters. The burner units may release excessive exhaust gas.
Risk
Excessive exhaust gas can result in smoke poisoning or cause a vehicle fire, increasing the risk of injury.
Remedy
Owners are advised not to use the heaters until they have been repaired. Dealers will inspect, rework, and calibrate the heaters to avoid excessive exhaust gas values, free of charge. Owner notification letters are expected to be mailed May 27, 2024. Owners may contact ABC Bus customer service at 1‑407‑287‑3184. ABC Bus number for this recall is 24E030.

Recall number 24V332000

Affected vehicles

Questions about recall 24V332000

Is there a recall on the 2023-2024 Van Hool CX35 and Van Hool CX45 equipment?

Yes. Recall 24V332000, reported on May 13, 2024, covers about 329 vehicles.

What is the fix for recall 24V332000?

Owners are advised not to use the heaters until they have been repaired. Dealers will inspect, rework, and calibrate the heaters to avoid excessive exhaust gas values, free of charge. Owner notification letters are expected to be mailed May 27, 2024. Owners may contact ABC Bus customer service at 1‑407‑287‑3184. ABC Bus number for this recall is 24E030.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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