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2021-2023 Volkswagen ID.4 recall: software

Volkswagen Group Of America, Inc. reported this safety recall on May 15, 2024. It covers about 79,965 vehicles.

vehicles affected
79,965
reported
May 15, 2024
owners notified
Dec 20, 2024

Equipment: electrical: infotainment: software

What is wrong
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Risk
Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Remedy
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1‑800‑893‑5298. VW's number for this recall is 919A.

Recall number 24V344000

Affected vehicles

Questions about recall 24V344000

Is there a recall on the 2021-2023 Volkswagen ID.4 software?

Yes. Recall 24V344000, reported on May 15, 2024, covers about 79,965 vehicles.

What is the fix for recall 24V344000?

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1‑800‑893‑5298. VW's number for this recall is 919A.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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