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2023-2024 Ford Escape recall: adaptive cruise control

Ford Motor Company reported this safety recall on June 14, 2024. It covers about 209 vehicles.

vehicles affected
209
reported
Jun 14, 2024
owners notified
Jul 3, 2024
related complaints
45

Forward collision avoidance: adaptive cruise control

What is wrong
Ford Motor Company (Ford) is recalling certain 2023-2024 Escape two-wheel drive vehicles equipped with adaptive cruise control. The cruise control radar module was misaligned during production.
Risk
Misalignment of the radar module can result in the Adaptive Cruise Control (ACC) misclassifying an overhead object as an object in the vehicle's path, causing the vehicle to unexpectedly slow and/or stop. Other safety systems that depend on the radar model (Pre-Collision Assist, Forward Collision Warning, and Auto Emergency Braking) could have diminished or lost function. These conditions increase the risk of a crash.
Remedy
Dealers will adjust the angle of the radar module, free of charge. Owner notification letters were mailed July 3, 2024. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S39.

Recall number 24V440000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 45 complaints about driver assistance problems.

2023 Ford Escape2024 Ford Escape

Questions about recall 24V440000

Is there a recall on the 2023-2024 Ford Escape adaptive cruise control?

Yes. Recall 24V440000, reported on June 14, 2024, covers about 209 vehicles.

What is the fix for recall 24V440000?

Dealers will adjust the angle of the radar module, free of charge. Owner notification letters were mailed July 3, 2024. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S39.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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