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2021-2024 Polestar 2 recall: software

Polestar Automotive USA, Inc. reported this safety recall on June 26, 2024. It covers about 25,825 vehicles.

vehicles affected
25,825
reported
Jun 26, 2024
owners notified
Aug 9, 2024

Equipment: electrical: infotainment: software

What is wrong
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1‑800‑806‑2504. Polestar's number for this recall is RP1016.

Recall number 24V477000

Affected vehicles

Questions about recall 24V477000

Is there a recall on the 2021-2024 Polestar 2 software?

Yes. Recall 24V477000, reported on June 26, 2024, covers about 25,825 vehicles.

What is the fix for recall 24V477000?

Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1‑800‑806‑2504. Polestar's number for this recall is RP1016.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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