2019-2022 Proterra Catalyst and Proterra ZX5 recall: electrical system
Phoenix Motorcars reported this safety recall on September 6, 2024. It covers about 483 vehicles.
- vehicles affected
- 483
- reported
- Sep 6, 2024
- owners notified
- Oct 15, 2024
- related complaints
- 1
Electrical system
- What is wrong
- Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.
- Risk
- Electrical circuits that overheat increase the risk of a fire.
- Remedy
- Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1‑909‑987‑0815.
Recall number 24V655000
Affected vehicles
- Proterra Catalyst 2019-2021 201920202021
- Proterra ZX5 2020-2022 202020212022
Owner complaints about the same problem
Owners of these vehicles have filed 1 complaints about electrical problems.
2019 Proterra Catalyst2020 Proterra Catalyst2021 Proterra Catalyst2020 Proterra ZX52021 Proterra ZX52022 Proterra ZX5
Questions about recall 24V655000
Is there a recall on the 2019-2022 Proterra Catalyst and Proterra ZX5 electrical system?
Yes. Recall 24V655000, reported on September 6, 2024, covers about 483 vehicles.
What is the fix for recall 24V655000?
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1‑909‑987‑0815.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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