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2023-2024 Cadillac Escalade, Cadillac Escalade ESV and others recall: software

General Motors, LLC reported this safety recall on September 12, 2024. It covers about 449,671 vehicles.

vehicles affected
449,671
reported
Sep 12, 2024
owners notified
Oct 25, 2024
related complaints
123

Service brakes, hydraulic: power assist: electric: control module: software

What is wrong
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk
Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
Remedy
The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1‑800‑462‑8782, Chevrolet customer service at 1‑800‑222‑1020, or Cadillac customer service at 1‑800‑458‑8006. GM's number for this recall is N242447990.

Recall number 24V674000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 123 complaints about brakes problems.

2023 Cadillac Escalade2024 Cadillac Escalade2023 Cadillac Escalade ESV2024 Cadillac Escalade ESV2023 Chevrolet Silverado 15002023 Chevrolet Suburban 15002024 Chevrolet Suburban 15002023 Chevrolet Tahoe2024 Chevrolet Tahoe2023 GMC Sierra 15002023 GMC Yukon2024 GMC Yukon

Questions about recall 24V674000

Is there a recall on the 2023-2024 Cadillac Escalade, Cadillac Escalade ESV and others software?

Yes. Recall 24V674000, reported on September 12, 2024, covers about 449,671 vehicles.

What is the fix for recall 24V674000?

The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1‑800‑462‑8782, Chevrolet customer service at 1‑800‑222‑1020, or Cadillac customer service at 1‑800‑458‑8006. GM's number for this recall is N242447990.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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