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2024 Ford Explorer recall: hybrid propulsion system

Ford Motor Company reported this safety recall on September 13, 2024. It covers about 61 vehicles.

vehicles affected
61
reported
Sep 13, 2024
owners notified
Nov 8, 2024

Hybrid propulsion system

What is wrong
Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.
Risk
A short circuit increases the risk of a fire.
Remedy
Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S61.

Recall number 24V685000

Affected vehicles

Questions about recall 24V685000

Is there a recall on the 2024 Ford Explorer hybrid propulsion system?

Yes. Recall 24V685000, reported on September 13, 2024, covers about 61 vehicles.

What is the fix for recall 24V685000?

Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S61.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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