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2024-2025 Infiniti QX80 and Nissan Rogue recall: software

Nissan North America, Inc. reported this safety recall on October 3, 2024. It covers about 37,236 vehicles.

vehicles affected
37,236
reported
Oct 3, 2024
owners notified
Dec 3, 2024

Equipment: electrical: infotainment: software

What is wrong
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800‑647‑7261 or INFINITI's customer service at 1‑800‑662‑6200. Nissan's numbers for this recall are R24B3 and R24B4.

Recall number 24V748000

Affected vehicles

Questions about recall 24V748000

Is there a recall on the 2024-2025 Infiniti QX80 and Nissan Rogue software?

Yes. Recall 24V748000, reported on October 3, 2024, covers about 37,236 vehicles.

What is the fix for recall 24V748000?

The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800‑647‑7261 or INFINITI's customer service at 1‑800‑662‑6200. Nissan's numbers for this recall are R24B3 and R24B4.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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