2024-2025 Kia EV9 recall: software
Kia America, Inc. reported this safety recall on October 10, 2024. It covers about 14,163 vehicles.
- vehicles affected
- 14,163
- reported
- Oct 10, 2024
- owners notified
- Oct 25, 2024
- related complaints
- 108
Electrical system: software
- What is wrong
- Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
- Risk
- An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
- Remedy
- The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1‑800‑333‑4542. Kia's number for this recall is SC326.
Recall number 24V757000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 108 complaints about electrical problems.
Questions about recall 24V757000
Is there a recall on the 2024-2025 Kia EV9 software?
Yes. Recall 24V757000, reported on October 10, 2024, covers about 14,163 vehicles.
What is the fix for recall 24V757000?
The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1‑800‑333‑4542. Kia's number for this recall is SC326.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
VIN decoder
See the problems and recalls for an exact car
Buying a used Kia EV9?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history