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2025 Ford Explorer and Lincoln Aviator recall: software

Ford Motor Company reported this safety recall on October 25, 2024. It covers about 391 vehicles.

vehicles affected
391
reported
Oct 25, 2024
owners notified
Mar 28, 2025
related complaints
20

Back over prevention: software

What is wrong
Ford Motor Company (Ford) is recalling certain 2025 Explorer and Lincoln Aviator vehicles. The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24C34.

Recall number 24V801000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 20 complaints about driver assistance problems.

2025 Ford Explorer

Questions about recall 24V801000

Is there a recall on the 2025 Ford Explorer and Lincoln Aviator software?

Yes. Recall 24V801000, reported on October 25, 2024, covers about 391 vehicles.

What is the fix for recall 24V801000?

The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24C34.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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