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2024-2025 Ford Escape recall: instrument cluster/panel

Ford Motor Company reported this safety recall on November 8, 2024. It covers about 15 vehicles.

vehicles affected
15
reported
Nov 8, 2024
owners notified
Feb 18, 2025
related complaints
35

Electrical system: instrument cluster/panel

What is wrong
Ford Motor Company (Ford) is recalling certain 2024-2025 Escape vehicles. The passenger side instrument panel cover may have been manufactured incorrectly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
During air bag deployment, the air bag cover may break and project fragments into the vehicle, or the air bag may deploy improperly, increasing the risk of occupant injury.
Remedy
Dealers will replace the passenger side instrument panel cover, free of charge. Owner notification letters were mailed on February 18, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24C38.

Recall number 24V850000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 35 complaints about electrical problems.

2024 Ford Escape2025 Ford Escape

Questions about recall 24V850000

Is there a recall on the 2024-2025 Ford Escape instrument cluster/panel?

Yes. Recall 24V850000, reported on November 8, 2024, covers about 15 vehicles.

What is the fix for recall 24V850000?

Dealers will replace the passenger side instrument panel cover, free of charge. Owner notification letters were mailed on February 18, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24C38.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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