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2025 Volvo Bus 9700 recall: labels

Volvo Bus Corporation reported this safety recall on November 26, 2024. It covers about 5 vehicles.

vehicles affected
5
reported
Nov 26, 2024
owners notified
Dec 19, 2024

Equipment: other: labels

What is wrong
Volvo Bus Corporation (Volvo Bus) is recalling certain 2025 Volvo 9700 buses. The emergency exit labels that provide exit identification and operating instructions may not be secured properly, allowing the labels to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Risk
Missing emergency exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy
Prevost will replace the emergency exit labels, free of charge. Owner letters were mailed December 19, 2024. Owners may contact Prevost customer service at 1‑866‑870‑2046. Volvo Bus' number for this recall is SR24-86.

Recall number 24V893000

Affected vehicles

Questions about recall 24V893000

Is there a recall on the 2025 Volvo Bus 9700 labels?

Yes. Recall 24V893000, reported on November 26, 2024, covers about 5 vehicles.

What is the fix for recall 24V893000?

Prevost will replace the emergency exit labels, free of charge. Owner letters were mailed December 19, 2024. Owners may contact Prevost customer service at 1‑866‑870‑2046. Volvo Bus' number for this recall is SR24-86.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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