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2025 Keystone Arcadia and Keystone Cougar recall: fifth wheel assembly

Keystone Rv Company reported this safety recall on November 27, 2024. It covers about 303 vehicles.

vehicles affected
303
reported
Nov 27, 2024
owners notified
Dec 10, 2024

Trailer hitches: fifth wheel assembly

What is wrong
Keystone RV Company (Keystone) is recalling certain 2025 Arcadia and Cougar trailers equipped with Curt Helux Pin Boxes. The pin box fasteners may have been improperly tightened.
Risk
The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash.
Remedy
Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 24-459.

Recall number 24V899000

Affected vehicles

Questions about recall 24V899000

Is there a recall on the 2025 Keystone Arcadia and Keystone Cougar fifth wheel assembly?

Yes. Recall 24V899000, reported on November 27, 2024, covers about 303 vehicles.

What is the fix for recall 24V899000?

Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 24-459.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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