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2024-2025 Lincoln Nautilus recall: power window devices and controls

Ford Motor Company reported this safety recall on December 20, 2024. It covers about 47,818 vehicles.

vehicles affected
47,818
reported
Dec 20, 2024
owners notified
Feb 28, 2025
related complaints
7

Visibility: power window devices and controls

What is wrong
Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles. The window automatic reversal system may not react correctly after detecting an obstruction, and the window reversal distance does not meet the minimum requirement. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Risk
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Remedy
Dealers will recalibrate the driver door module (DDM) and the passenger door module (PDM), free of charge. Owner notification letters were mailed on February 28, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24C43.

Recall number 24V953000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 7 complaints about visibility problems.

2024 Lincoln Nautilus2025 Lincoln Nautilus

Questions about recall 24V953000

Is there a recall on the 2024-2025 Lincoln Nautilus power window devices and controls?

Yes. Recall 24V953000, reported on December 20, 2024, covers about 47,818 vehicles.

What is the fix for recall 24V953000?

Dealers will recalibrate the driver door module (DDM) and the passenger door module (PDM), free of charge. Owner notification letters were mailed on February 28, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24C43.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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