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2025 Prevost H3-45 and Prevost X3-45 recall: escape/egress/exit

Prevost Car (Us) Inc. reported this safety recall on April 14, 2025. It covers about 15 vehicles.

vehicles affected
15
reported
Apr 14, 2025
owners notified
Aug 28, 2025

Structure: emergency: escape/egress/exit

What is wrong
Prevost Car (US) Inc. (Prevost) is recalling certain 2025 Prevost H3-45 and X3-45 motorcoaches. The release mechanism on the emergency exit windows may be difficult to open in an emergency situation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Risk
Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
Remedy
Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR25-10.

Recall number 25V243000

Affected vehicles

Questions about recall 25V243000

Is there a recall on the 2025 Prevost H3-45 and Prevost X3-45 escape/egress/exit?

Yes. Recall 25V243000, reported on April 14, 2025, covers about 15 vehicles.

What is the fix for recall 25V243000?

Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR25-10.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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