2025 Ram 2500 and Ram 3500 recall: instrument cluster/panel
Chrysler (FCA Us, LLC) reported this safety recall on May 8, 2025. It covers about 778 vehicles.
- vehicles affected
- 778
- reported
- May 8, 2025
- owners notified
- May 22, 2025
- related complaints
- 69
Electrical system: instrument cluster/panel
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
- Risk
- An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
- Remedy
- Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 36C.
Recall number 25V297000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 69 complaints about electrical problems.
Questions about recall 25V297000
Is there a recall on the 2025 Ram 2500 and Ram 3500 instrument cluster/panel?
Yes. Recall 25V297000, reported on May 8, 2025, covers about 778 vehicles.
What is the fix for recall 25V297000?
Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 36C.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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