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2022-2025 Braun Ram Promaster and Ram Promaster recall: camera

Chrysler (FCA Us, LLC) reported this safety recall on May 21, 2025. It covers about 235,640 vehicles.

vehicles affected
235,640
reported
May 21, 2025
owners notified
Jun 12, 2025
related complaints
21

Back over prevention: sensing system: camera

What is wrong
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 40C.

Recall number 25V330000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 21 complaints about driver assistance problems.

2023 Braun Ram Promaster2022 Ram Promaster2024 Ram Promaster2025 Ram Promaster

Questions about recall 25V330000

Is there a recall on the 2022-2025 Braun Ram Promaster and Ram Promaster camera?

Yes. Recall 25V330000, reported on May 21, 2025, covers about 235,640 vehicles.

What is the fix for recall 25V330000?

Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 40C.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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