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2024 Lincoln Nautilus recall: software

Ford Motor Company reported this safety recall on May 23, 2025. It covers about 30,679 vehicles.

vehicles affected
30,679
reported
May 23, 2025
owners notified
Jul 24, 2025

Equipment: electrical: infotainment: software

What is wrong
Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305.
Risk
A blank instrument display can result in a loss of critical safety information, such as the speedometer and warning lights, increasing the risk of a crash. In addition, a missing rearview camera display image can reduce visibility of what is behind the vehicle, increasing the risk of a crash.
Remedy
The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25C21.

Recall number 25V337000

Affected vehicles

Questions about recall 25V337000

Is there a recall on the 2024 Lincoln Nautilus software?

Yes. Recall 25V337000, reported on May 23, 2025, covers about 30,679 vehicles.

What is the fix for recall 25V337000?

The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25C21.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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