2020 Ford Expedition and Lincoln Navigator recall: software

Ford Motor Company reported this safety recall on May 23, 2025. It covers about 556 vehicles.

vehicles affected: 556
reported: May 23, 2025
owners notified: Jun 25, 2025
related complaints: 39

Electrical system: body control module: software

What is wrong: Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.
Risk: Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.
Remedy: Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S56.

Recall number 25V346000

Affected vehicles

Ford Expedition 2020 2020
Lincoln Navigator 2020 2020

Owner complaints about the same problem

Owners of these vehicles have filed 39 complaints about electrical problems.

2020 Ford Expedition 2020 Lincoln Navigator

Questions about recall 25V346000

Is there a recall on the 2020 Ford Expedition and Lincoln Navigator software?

Yes. Recall 25V346000, reported on May 23, 2025, covers about 556 vehicles.

What is the fix for recall 25V346000?

Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S56.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

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